Satisfaction Guarantee Free Shipping Unlimited Revisions Painted by hand
Satisfaction Guarantee Free Shipping Unlimited Revisions Painted by hand
Bjørn Art
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FAQ

When do I get my painting?

Because every painting is created entirely by hand, production takes time. Once your artwork has been completed and approved, it will be carefully packaged and shipped to your address.

From the time you place your order, you can typically expect delivery within 2–4 weeks, depending on the complexity of the painting and your shipping destination.


How is the painting painted?

Each painting begins with a detailed pencil sketch based on your photographs. This sketch serves as the foundation of the artwork and allows the artist to carefully establish the composition and proportions before any paint is applied.

Once the sketch is complete, the artist gradually builds the painting using high-quality oil paints on canvas, working layer by layer to achieve rich colors, depth, and fine detail. Most paintings are created in full color, but we are also happy to accommodate requests for black-and-white or other custom styles.


Who will paint my painting?

Every painting is created by a professional artist with extensive experience in painting from photographs. We work with a small team of carefully selected artists, each specializing in different subjects such as portraits, pets, landscapes, and more. This allows us to match your project with the artist best suited to bring it to life.


Can I get the painting framed?

Yes. We offer professional framing as an optional add-on. We work with a trusted local framer to provide high-quality frames that complement your artwork. If you'd like your painting framed, simply select the framing option when ordering or contact us for more information.


What does a painting cost?

The price depends on the size, complexity, and type of painting you choose. You can get an instant price estimate using our online configurator, or contact us for a custom quote if you have a unique request.


Can you combine two or more photos into a single painting?

Yes. We can combine multiple photographs into a single painting to create a natural and cohesive composition. This is a popular option for family portraits, memorial paintings, or when it's difficult to get everyone together for the perfect photo.


Can you paint in black and white?

Yes, we can paint in black and white. This is a popular option for portraits and pet paintings.


Do I have to pay import duties?

In most cases, yes. Original oil paintings are shipped directly from the artist to your address, which means import duties, taxes, or customs fees may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the purchase price.


Can I get a refund?

To begin your painting, we require a non-refundable deposit of 30% of the total cost. This covers some of the time our artists spend creating your artwork.

Before you pay the remaining 70%, you'll receive a preview of the completed painting. If you're not completely satisfied, we'll work with you to make revisions until you are. You are under no obligation to pay the remaining 70% until you approve the final artwork.


What if I'm not satisfied?

If you're not completely satisfied with the artwork, we'll continue refining it until you are. You won't be asked to pay the remaining 70% until you're 100% happy with the final result.

Bjørn Art

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